At least one of the work crew on site must speak reasonable amount of english Need to empatize more and pinpoint main concerns of customer, e.g followup work inspection Technical performance of installation was very good. Thank you.
Floor Coverings International's personalized service made my floor buying experience a great one. I appreciated their in-home consultation, consistent follow-up, professional installers and the final walk-through to ensure my satisfaction. I can recommend them without hesitation.
When offering to finance until close of house sale, clearly state it will be a third party financing the transaction. Had I known that before I left for work in Alaska, I would have paid by check. When quoting a job, clearly state what is included and which areas currently carpeted are excluded from the quote, this will save the customer frustration.
Greg Duschek and Cristina Dragomirescu
I like the flooring i chose. The service was great.
Everything went great!! The people at Floor Coverings International toook great care of us, and the installers where great too!
The staff was professional and courteous, readily able to answer questions every step of the way. The installers were diligent and thorough. The composite tile we chose is durable, easy to maintain and really brightens up our home.
Great customer service
Right price, quick response time for installation.
So happy with our new bathroom floor and shower tile. Mark was very attentive. He stopped by during the work, made sure everything was to our liking and would fix anything concerns fast. We will be using Floor Covering in the future for other projects.
The customer service is impeccable!